How To Fix FaceTime Working Error On Apple TV: A Comprehensive Guide?

To troubleshoot FaceTime issues on your Apple TV, follow these comprehensive steps based on the search results:

1. Check Device Compatibility

   • Ensure your Apple TV is compatible; in the search results, the issues are mostly related to the Apple TV 4K (2nd generation) with tvOS 17.

2. Ensure All Devices are Up-to-Date

   • Update your Apple TV to the latest tvOS and make sure your iPhone or other devices are updated to the latest corresponding iOS.

3. Check Connections

   • Ensure your Apple TV and iPhone are connected to the same Wi-Fi network.
   • Restart your Wi-Fi router and try again.

4. Check FaceTime Settings

   • On your Apple TV, go to Settings > FaceTime and ensure FaceTime is on. If you see "Waiting for Activation," turn FaceTime off and then on again.

5. Force Quit and Restart FaceTime or the Apple TV

   • On your Apple TV, force quit the FaceTime app.
   • Restart your Apple TV.

6. Try a Workaround

   • A workaround described involves initiating a FaceTime call from your iPhone and then transferring it to your Apple TV once the call is established.

7. Check Apple ID

   • Some users reported potential issues with developer accounts tied to their Apple IDs; you might want to contact Apple Developer support to see if restrictions can be removed or your developer account can be deactivated if not needed.

8. Reset Network Settings

   • On your Apple TV and iPhone, reset network settings and try again.

9. Contact Apple Support

   • If none of the above steps resolve the issue, you might need to contact Apple Support for further assistance, as the issue could be related to specific software bugs or hardware configurations.

Remember, the provided information is based on the search results from forums where users have encountered similar issues. It's essential to apply the solutions based on your specific situation, and if no improvement is observed, contacting Apple Support could be your best option.