How To Fix Google Drive No Connection Error On Android And iPhone?

To address the "No Connection" error on Google Drive for Android and iPhone, follow these steps based on the search results provided:

Android:

  1. Check Your Internet Connection: Ensure your device has a stable internet connection through Wi-Fi or mobile data. Run a speed test to verify.
  2. Enable Mobile Data for Google Drive App: In iOS, enable mobile data access for the Google Drive app by going to Settings > scroll down to the Drive app > enable the toggle beside Mobile Data. On Android, go to Settings > Connections > Data Usage > tap Data saver and turn off the toggle for 'Turn on now'.
  3. Remove and Re-Add Your Google Account: Open the Google Drive app, tap your profile picture > Manage accounts on this device > remove your account > re-add your account.
  4. Update the Google Drive App: Visit the respective app stores to ensure you have the latest version installed.
  5. Restart the Device: Sometimes simply restarting the device resolves temporary connection issues.

iPhone:

  1. Check Your Internet Connection: Verify your internet connection is working properly.
  2. Enable Mobile Data for Google Drive App: In iOS, enable mobile data access for the Google Drive app by going to Settings > scroll down to the Drive app > enable the toggle beside Mobile Data.
  3. Turn Off Data Saver Mode: In iOS, go to Settings > Wi-Fi > tap the info icon next to your Wi-Fi network > turn off the toggle for Low Data Mode. If using mobile data, go to Settings > Mobile Data > Mobile Data Options > turn off the toggle for Low Data Mode.
  4. Remove and Re-Add Your Google Account: Open the Google Drive app, tap your profile picture > Manage accounts on this device > remove your account > re-add your account.
  5. Restart the Device: Sometimes simply restarting the device resolves temporary connection issues.

If the issue persists, consider checking the Google Workspace Status Dashboard to ensure there isn't a known outage affecting Google Drive or Google servers.