How To Fix Google Slides Not Working On Android And iPhone?

To fix Google Slides not working on Android and iPhone, follow these troubleshooting steps based on the provided search results:

For Android Devices:

1. Check Internet Connection: Ensure a stable internet connection by switching to a different network or enabling Airplane Mode briefly before disabling it.
2. Update Google Drive App: Update the Google Drive app to its latest version.
3. Manage App Data: Clear hidden app data for the Google Drive app by going to Settings > Applications > Google Drive, and tapping on 'Delete hidden app data'.
4. Browser Cache and Cookies: Clear your browser cache and cookies.
5. Offline Access: Set up offline access to view and edit documents without an active internet connection; toggle it off and on again if needed.

For iPhones:

1. Camera Format: In the iPhone camera settings, ensure that 'Most Compatible' format is selected.
2. Internet Connection: Confirm a strong and stable internet connection.
3. System Requirements: Verify that your iPhone meets the system requirements for Google Drive.
4. Browser Cache and Cookies: Clear your browser cache and cookies.
5. Report Issues: If none of these solutions work, consider reporting a bug or sending user feedback directly from within Google Drive.

For both platforms, you can also try creating a copy of the file in Google Drive, downloading the file to edit locally, uploading a fresh copy, or asking for support in the Google Docs Editors Help Community.