How To Fix Microsoft Word Opening Error On iPhone, iPad And Mac
To address Microsoft Word opening errors on iPhone, iPad, and Mac, consider these troubleshooting steps:
iPhone and iPad
- Update Microsoft Word app if you haven't done so recently:
- Open the App Store.
- Go to your account's profile icon.
- Tap "Available Updates" to see if there's an update for Microsoft Word.
- Check your iOS version and ensure it meets the app's minimum requirements.
Mac
Reset Word for Mac preferences:
- Quit all programs.
- Go to
Home > Library > Preferences
. Or, on macOS 10.7 (Lion) or later, pressOPTION
and then go toLibrary
. - Drag
com.microsoft.Word.plist
to the desktop. - Now, drag
com.microsoft.Word.prefs.plist
to the desktop (if you can't find it, move to the next step). - Test Word; if no error, delete the preferences files; if you still see the error, restore them and go to the next step.
Clean start your computer:
- Quit all programs.
- Perform a clean startup to determine if other programs are interfering with Word.
- If the problem continues, go to the next step.
Run Repair Disk Permissions:
- Open Utilities from the Go menu.
- Open Disk Utility.
- Choose the primary hard disk drive.
- Click the First Aid tab and then
Repair Disk Permissions
.
Create a new user account:
- Follow the steps to create a new user account from the Apple support article.
- Test Word with this new user; if it works, troubleshoot the original user account.
Reinstall Office:
- Quit all programs.
- Drag Microsoft Word to the trash if necessary.
- Restart your Mac.
- Empty the trash.
- Download and install the latest Microsoft Word version.
For more detailed steps and information, refer to the support articles for specific scenarios and versions from the sources provided.