How To Fix Microsoft Word Opening Error On iPhone, iPad And Mac

To address Microsoft Word opening errors on iPhone, iPad, and Mac, consider these troubleshooting steps:

iPhone and iPad

  1. Update Microsoft Word app if you haven't done so recently:
    • Open the App Store.
    • Go to your account's profile icon.
    • Tap "Available Updates" to see if there's an update for Microsoft Word.
  2. Check your iOS version and ensure it meets the app's minimum requirements.

Mac

  1. Reset Word for Mac preferences:

    1. Quit all programs.
    2. Go to Home > Library > Preferences. Or, on macOS 10.7 (Lion) or later, press OPTION and then go to Library.
    3. Drag com.microsoft.Word.plist to the desktop.
    4. Now, drag com.microsoft.Word.prefs.plist to the desktop (if you can't find it, move to the next step).
    5. Test Word; if no error, delete the preferences files; if you still see the error, restore them and go to the next step.
  2. Clean start your computer:

    1. Quit all programs.
    2. Perform a clean startup to determine if other programs are interfering with Word.
    3. If the problem continues, go to the next step.
  3. Run Repair Disk Permissions:

    1. Open Utilities from the Go menu.
    2. Open Disk Utility.
    3. Choose the primary hard disk drive.
    4. Click the First Aid tab and then Repair Disk Permissions.
  4. Create a new user account:

    1. Follow the steps to create a new user account from the Apple support article.
    2. Test Word with this new user; if it works, troubleshoot the original user account.
  5. Reinstall Office:

    1. Quit all programs.
    2. Drag Microsoft Word to the trash if necessary.
    3. Restart your Mac.
    4. Empty the trash.
    5. Download and install the latest Microsoft Word version.

For more detailed steps and information, refer to the support articles for specific scenarios and versions from the sources provided.