How To Fix Snapchat AI On A Mobile App?

To fix the Snapchat AI (My AI) feature not working on a mobile app, follow these steps based on the search results:

1. Update the Snapchat app:

   • For Android: Go to Google Play Store > tap your profile picture > Manage apps & device > Snapchat > Update.
   • For iOS: Go to App Store > search for Snapchat > Update.

2. Subscribe to Snapchat+: As of the information provided, My AI was initially available for Snapchat+ subscribers only. Check if you're a Snapchat+ subscriber.

3. Manually add My AI:

   • iOS: Tap on Snapchat's search icon > type "My AI" > tap the My AI chat from the search results.
   • Android: Tap the search icon > type "My AI" > tap on the My AI chat from the search results.

4. Clear Snapchat app's cache:

   • For Android:
     • Open Settings > Apps & notifications > Snapchat > Storage & cache (or similar) > Clear cache.
   • For iOS:
     • Delete the Snapchat app and then reinstall it to clear the cache.

5. Log out and log back in:

   • Open Snapchat > Bitmoji icon > cogwheel icon > Account Actions > Log Out > confirm. Then sign back in.

6. Reach out to Snapchat Support: If the previous steps don't work, contact Snapchat Support for further troubleshooting.

   • iOS: Open Snapchat > Bitmoji icon > cogwheel icon > Support > I Need Help > Contact Support > follow the on-screen instructions to contact Snapchat Support.
   • Android: Open Snapchat > tap on your profile picture > Account Actions (top right corner) > Support > I Need Help > Contact Support.

7. Wait for feature rollout: Snapchat mentioned that the My AI feature is being rolled out slowly, so wait for it to become available on your account within a few days or weeks.

Remember that these fixes are valid as per the information provided by search results, and it's essential to perform the steps on the device you're using (iOS or Android) since the procedures differ between platforms.