How To Fix TikTok Notification Sound Error On iPhone And Android?

To fix TikTok notification sound errors on iPhone and Android, follow these concise steps:

iPhone:

  1. Check Notification Settings in TikTok:

    • Open TikTok, tap the profile icon, then the three-lined menu icon.
    • Select 'Settings and privacy' and ensure 'Push notifications' are turned on.
  2. Check Notification Settings in iOS:

    • Go to 'Settings', scroll down, and tap on 'TikTok'.
    • Ensure 'Allow Notifications' is enabled, and adjust the sound and vibration options as desired.

Android:

  1. Check Notification Settings in TikTok:

    • Open TikTok, tap the profile icon, then the three-lined menu icon.
    • Select 'Settings and privacy', and then 'Notifications' to confirm push notifications are enabled.
  2. Check Notification Settings on Android:

    • Navigate to 'Settings', then 'Apps'.
    • Scroll to find TikTok and tap on 'Notifications'. Make sure it says 'Allowed'. (For Samsung phones, go to 'Settings', 'Sound & Vibration', and then toggle 'Do Not Disturb' off.)
  3. Disable and Re-enable Post Notifications:

    • Go to a user's profile on TikTok, turn off post notifications, and then turn them back on.
  4. Check Phone's Sound Settings:

    • On iPhone, go to 'Settings > Focus' and disable 'Do Not Disturb Mode'.
    • On Android, navigate to 'Settings > Sound & Vibration' and disable 'Do Not Disturb'.

To address the issue mentioned in the discussion post, where only YouTube, TikTok, and Familylink notifications don't have sound:

  1. Ensure device sound isn't muted: Check phone's volume settings.
  2. Disable 'Do Not Disturb' mode: This can mute notifications from all apps, including TikTok.
  3. Clear TikTok app cache: This can resolve issues with notifications caused by corrupt cached files and data.

Your best course of action is to try the above steps in sequence until the issue is resolved. If issues persist, consider updating the app or reinstalling it, as bugs or installation issues may be present.