At Ezinom, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services — whether you’re browsing our website, placing an order, or connecting with us at events or online.

By using our services, you accept the practices described below. If you disagree with any part of this policy, please discontinue use of our services.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Do We Share Your Information?
  4. Use of Cookies and Tracking Technologies
  5. Data Retention
  6. Protection of Minors’ Data
  7. Your Rights and Choices
  8. Do-Not-Track Settings
  9. Rights for U.S. Residents
  10. Updates to This Policy
  11. Contacting Ezinom
  12. Accessing or Deleting Your Data

1. What Information Do We Collect?

We collect personal information in two main ways:

  • Directly from you – such as your name, email, phone number, shipping address, and payment information.
  • Automatically – including device info, browser type, IP address, and activity on our website (using cookies and analytics tools).

2. How Do We Use Your Information?

We use your data to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our services and website
  • Communicate with you about promotions or updates
  • Prevent fraud and meet legal obligations

3. Do We Share Your Information?

We do not sell your personal information. We may share it with:

  • Trusted service providers (e.g., payment processors, delivery services)
  • Legal authorities if required
  • Business partners or successors in the case of a merger or acquisition

All data sharing is done with appropriate safeguards in place.

4. Use of Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, remember preferences, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.

5. Data Retention

We retain your data only as long as necessary for:

  • Delivering services
  • Business operations
  • Compliance with legal obligations

Once it’s no longer needed, we securely delete or anonymize it.

6. Protection of Minors’ Data

Ezinom does not knowingly collect data from individuals under the age of 18. If we become aware of such data, we will delete it immediately.

7. Your Rights and Choice

Depending on your location, you may have rights to:

  • Access and update your data
  • Request deletion or restriction
  • Object to how your data is processed
  • Withdraw consent at any time

To exercise these rights, please contact us.

8. Do-Not-Track Settings

Our systems currently do not respond to Do-Not-Track (DNT) browser signals. However, you can control cookies and tracking manually through your browser settings.

9. Rights for U.S. Residents

Residents in certain U.S. states (e.g., California) may have additional privacy rights under local laws like the California Consumer Privacy Act (CCPA), including:

  • Right to know what data we collect
  • Right to delete data
  • Right to opt out of data selling (we do not sell your data)

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Significant changes will be communicated via email or on our website.

11. Contacting Ezinom

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

  • Email: support@ezinom.com
  • Address: 210 Rembert St, Pineville, Louisiana 71360, United States of America
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

12. Accessing or Deleting Your Data

To access, correct, or delete your personal data, email us directly. We may ask for identity verification before fulfilling your request, as required by law.