How To Fix The Fire TV Stick To The Internet?

To fix the issue where your Fire TV Stick isn't connecting to the internet, follow these troubleshooting steps:

1. Refresh the network list by pressing the Back button on your Fire TV remote if you don't see your network listed.
2. Restart your Fire TV device: unplug its power cable, wait for one minute, and then reconnect it.
3. Restart both your modem and router: unplug them, wait for at least one minute, plug in your modem first, and then your router.
4. Move your Fire TV Stick and router closer together, if possible.
5. Turn Wi-Fi off and on within your Fire TV settings:
   • Go to Settings > Network > Scroll down to Wi-Fi and toggle it off and on.
6. Forget your Wi-Fi network on the Fire TV Stick and then try connecting again. Have your Wi-Fi password and network name ready:
   • Go to Settings > Network > Select your network name > Press the Menu button and then the Select button on your remote to forget the network.
7. If the issue persists, consider resetting your Fire TV device to factory settings.

For Fire TV devices with Wi-Fi 6E, ensure your router is Wi-Fi 6E or higher Wi-Fi generation capable, and configure the router to serve the same network name (SSID) for 2.4 GHz, 5 GHz, and 6 GHz bands for better performance.

If you've tried these steps and still experience issues, consider seeking further help from the Amazon Fire TV forum or the Amazon Customer Service.