How To Fix Microsoft Account Sign Into Issue On Windows 11?
To address the issue of being unable to sign in to your Microsoft Account on Windows 11, follow these steps based on the information gathered from the search results:
General Troubleshooting Steps
Check Internet Connection: Ensure your computer has a stable internet connection. Go to
Network
on the lock screen to verify. Connect directly to your router or modem with an Ethernet cable if needed.Source: Microsoft Support.
Update Windows: Run Windows Update (
Start Menu -> Settings -> Update & Security
) to ensure your OS is fully updated.On-Screen Keyboard: If you suspect incorrect password entry, use the on-screen keyboard to carefully retype your credentials. Press
Win + R
, typeosk
, and hitEnter
.Safe Mode: Boot into Safe Mode to isolate potential third-party interference. Hold
Shift
while clickingPower
→Restart
. From the choices, navigate toTroubleshoot
→Advanced Options
→Startup Settings
→Restart
. Once booted, attempt to sign in.Reset Password: If you've forgotten your password, visit
account.live.com
and follow instructions to reset your password.
Specific Scenario Solutions
For the scenario where a new Microsoft account isn't working:
Create New Administrator Account: Create a new administrator account to rule out account corruption. Follow these steps:
- Search for "Settings".
- Click on "Accounts" → "Family & Other Users."
- Under "Other users," add a new admin account.
Move Files Over: Once the new account functions properly, move your files over from the faulty account to the new one using File Explorer.
Source: [Stack Overflow], Microsoft Support.
For the specific case mentioned in the second result:
KB5016691 Issue: Wait for the automatic resolution within 24 hours, as per the official workaround provided by Microsoft. Alternatively, consider rolling back the KB5016691 update if waiting hasn'sue:
Source: [HTMD Blog](http://www.anoopcnair.com/unable-to-login-with-microsoft-account-windows/#4]:
Please note that the solutions presented here assume you'sue:
In summary, perform general troubleshooting steps first, then apply targeted:
- Verify internet connection.
- Perform password checks.
- Consider recent KB5016691 update issue.
These actions should assist in resolving various scenarios encountered when attempting to sign in to your Microsoft Account on Windows 11.