Why does Spotify stop playing when the app is closed?
Spotify stopping playback when the app is closed or the device enters sleep mode typically occurs due to limitations related to permissions, battery optimization, or app settings. Here are several reasons why this might happen and corresponding solutions:
Permission to Operate in the Background: Ensure that the Spotify app has permission to work in the background. Without this permission, Spotify won't function correctly and may cease playing when the screen is locked or the app is closed.
- Enable background activity for Spotify in your device's settings.
- For Android: Disable 'Battery Optimization', 'Power Management', or similar features for Spotify within your device's battery settings.
- For iOS: Grant necessary permissions under Settings > Privacy & Security > Background App Refresh.
- Enable background activity for Spotify in your device's settings.
Battery Optimizations and Power Saving: Many phones include battery-saving options that limit background activities for apps, including Spotify. Adjust these settings to exempt Spotify from restrictions:
- For Android: Set Spotify to 'No Restriction' or disable 'Battery Optimization'.
- For iOS: Configure Low Power Mode exceptions or disable automatic battery optimization.
Data Usage Limitations: Verify that Spotify is allowed to use data in the background. Otherwise, it may pause playback when the app is closed or the device goes idle:
- For Android: Under Settings > Network & Internet > Mobile Data > App Data Usage, enable background data for Spotify.
Technical Issues: Occasionally, technical glitches can cause Spotify to stop playing. Try basic troubleshooting steps:
- Restart the Spotify app.
- Update both the app and your device's OS.
- Reinstall the Spotify app without losing personalized content like playlists and recent plays.
Remember to consult your device's user manual or contact customer support if these general recommendations fail to resolve the issue.